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International Orders

We ship anywhere in the world! Please read all the information carefully.

Minimum Order Quantity

1.For Smaller items like disposable consumables blood bags and syringes, the minimum order quantity is 10,000 pieces or enough to fit in a 20 foot container, however it should be noted that ordering a 40’HQ container can result in lower pricing.

For Larger items like X-ray machines, CT scans etc, single item purchases are the norm.

2.Sample products are available if requested, usually we can ship 1-2 pieces sample by Express courier or speed post. The client will be required to pay for the samples and its transportation, however when the bulk order has been made, the cost of the sample will be deducted from the overall cost of the bulk order. This means our clients can obtain the samples free of charge.

Payment Term

To protect the interests of the buyers and seller, it is accredited for L/C at sight and T/T-Telegraphic Transfer (30% deposit TT in advance, balance be paid at the sight of B/L copy).
OA (Open Account) is also accepted for Level A clients, please consult with your sales manager for further negotioations, or contact us on our contact page.

 For Clients in Nigeria you are required to pay to the companies GT Bank corporate Account. Please contact the Nigeria Sales Representative here for more information.

 For Clients in other countries please contact us directly for guidance.

Delivery Time

Generally within 5 days after receiving the deposit. If the goods are off the shelf, it’ll be delivered within in 20 days after receiving the deposit, if express courier is used and 60 days if sea shipping is used. The exact date will be noted in the Sales Contract.

Transportation

Mostly we are requested to help customers for the transportation, the goods will be shipped to the customers’ destination port or the nominated warehouse directly. Or the shipment can also be booked by yourself and we will help you to ship the container to the port of loading with your freight forwarder.

Disagreements

If the end users have the disagreement about the quality, please download the claim form from our website and provide us the required information. We will help solve all problems with the assistance of our manufacturing, quality control and technology departments. We look forward to doing business with you.

Factory Warranty

All of our products carry a 1 (one) up to 5 (five) year warranty honored by the manufacturer.
For overseas purchases that happen to need our attention for possible item repairs or exchange, it will be your sole and complete responsibility to ship item(s) back to us at your own expense and to pay shipping & handling fees again to have the item(s) returned.

Documentations

We provide B/L, Packing List, Commercial Invoice, CO, FF and others Certificates. Other special documentation could be separately provided if required.

Insurance

It is to be borne by the Buyers in some cases we may provide insurance un the buyers behalf. However for new clients, we will buy you the insurance for free.

Package

Other products are delivered properly sealed and packaged to prevent breakage.

Payment Instructions

Payment instructions will be emailed to you after you specify your preferred method.